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Issue 157 Delivery to Australia

MargH1's picture

Issue 157 Delivery to Australia (post #35756)

MargH1 on Tue, 10/04/2011 - 05:39
in

Hi,

I live in Bathurst NSW and have yet to receive Threads Issue 157.  Can other Australian subscribers tell me if their copy has arrived.

Margaret

-A +A
Nat1964's picture

Threads Issue 157 to Australia (post #35756, reply #1 of 8)

by Nat1964 in reply to MargH1 [original] on Wed, 10/05/2011 - 04:19

Dear Margaret

I live in Melbourne Victoria and I have not received my issue of Threads 157.  There must be a problem like last year with receiving them late.  Have you e-mail Taunton about this problem?

Thanks

Natalie

MargH1's picture

Threads Issue 157 to Australia (post #35756, reply #2 of 8)

by MargH1 in reply to Nat1964 [original] on Wed, 10/05/2011 - 15:58

Hi Natalie,

Thanks for your reply.  I would have to agree that we may be having the same problem as last year which is extremely disappointing. I will email Threads today to let them know.

Regards,

Margaret

Nat1964's picture

Threads Issue 157 to Australia (post #35756, reply #5 of 8)

by Nat1964 in reply to MargH1 [original] on Fri, 10/07/2011 - 22:58

Hi Margaret

 

Thanks for e-mailing Taunton about our missing copies.  Reading other readers' posts it does not seem to be an Australia wide problem.  I will give it another few weeks and if nothing turns up I will ask for a replacement copy.

 

Regards

Natalie

regatta's picture

Issue 157 Delivery to Australia (post #35756, reply #3 of 8)

by regatta in reply to MargH1 [original] on Fri, 10/07/2011 - 09:48

Hi Margaret

I live in Brisbane and have had my copy of 157 for weeks  (I can't recall exactly the date it came, but did not think it was late when I got it) . They usually send it pretty promptly if you let them know you missed out.

Regards     Marika

MargH1's picture

Issue 157 to Australia (post #35756, reply #4 of 8)

by MargH1 in reply to regatta [original] on Fri, 10/07/2011 - 16:31

Hi Marika

I am pleased that your copy turned up on time.  I have emailed Threads to let them know what has happened.

Regards,

Margaret

lorelle's picture

Issue 157 (post #35756, reply #6 of 8)

by lorelle in reply to MargH1 [original] on Sat, 10/08/2011 - 14:19

Hi,

I live near the Blue Mountains NSW and I havn't received my copy of 157 yet either.

 

Lorelle

TooBusy's picture

Threads 157 (post #35756, reply #7 of 8)

by TooBusy in reply to MargH1 [original] on Wed, 10/12/2011 - 04:59

Hi,
I live in Victoria and also have not received the 157issue, same problem as last year???

Aly

MargH1's picture

Threads Issue 157 to Australia (post #35756, reply #8 of 8)

by MargH1 in reply to TooBusy [original] on Wed, 10/12/2011 - 22:32

Hi Natalie, Lorelle and Aly

I received the following email this morning from Alison Cole at Taunton Customer Service. 

Dear Margaret,

Thank you for bringing this to my attention. I am sorry that you have yet to receive Issue #157. I have sent out a replacement issue today which you can expect in about 7-21 business days. Also, I wanted you to be aware that Issue #158 should be arriving towards the beginning to middle of November. If by November 11th you find that you have yet to receive Issue #158, please let me know. It's great to have a voice from Australia who can help keep us informed. This is a problem that we worked diligently to resolve. We thank you for the heads up so that we can report on this early enough to make sure it does not become a problem again. If you have any concerns or questions in the future, please feel free to let me know. Thanks!

Sincerely,

Alison Cole

Customer Service Representative

The Taunton Press

63 South Main Street

Newtown, CT

06470-5506

 

Regards,

 

Margaret