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  • In a reply to Zig Zag stitch/Bobbin Tension
    SallysF's picture
    2 days 10 hours ago

    Well this is pretty old, but I had the same problem.

     

    The bobbin was improperly loaded with thread, or there was an issue with the bobbin itself. A change of bobbin and thread solved the zig zag stitch showing on the bottom but a kind of "feather stitch" on top.

     

    Hopefully this helps someone else.

  • In a reply to dongle problem with Viking software
    angiegirl2's picture
    1 week 1 day ago

    My question is my 3D software is on my XP laptop and it is about to crash.....If I buy a laptop with windows 10 is my Designer 1 going to read the software.  I have asked the Viking reps but they say to ask where I bought the machine.  But even they couldn't answer my question.  I thought there would be some kind of upgrade for the D1 but apparently not.  Right now I really can't afford to upgrade to a new model.  I really like my D1 but frustrated about what to do when my XP crashes.  Anyone else have that problem?